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Therefore, these data are processed on the basis of our overriding legitimate interests (Art. Whenever you visit our website, we collect data that are technically necessary to display the website properly, to guarantee stability, security, and traceability if errors occur, and for ongoing troubleshooting. Processing and forwarding personal data on our websiteįor technical reasons, personal data are collected which your browser transmits to the server. If you have questions or suggestions, please contact us at the address given below. Therefore, we recommend that you read these data protection provisions on a regular basis to stay informed about how we process your personal data. We expressly reserve the right to change or adapt them in the future. These statements always refer to the legal situation at hand.

In the following, we would like to give you comprehensive, easy-to-understand information about how we will process your personal data as the controller. That is why we strictly comply with the statutory provisions of the EU General Data Protection Regulation and the Austrian Data Protection Act as amended.

We are serious about protecting your personal data. Welcome to our website and thank you for your interest in our project. The option to chat with an expert is also available.General information about how your data is processed on our website Not a Nexcess customer yet? Check out our fully managed hosting solutions. New Customers: Fully Managed Hosting Solutions įor 24-hour assistance any day of the year, Nexcess customers can contact our support team by email or through your Client Portal. Or, check out our links and related articles below. Need more help? The Applications > Client Portal sections within the Nexcess Knowledge Base are important resources for those seeking additional knowledge. Simply know that if a specific month shows an error page, statistics for that month do not actually exist.īecause of these known caveats, this AWStats feature is labeled as "Beta" throughout the portal. This is a known behavior, although it should be unlikely for most sites. In the event that the site does not actually have statistics for a given month, the customer will encounter an error page. The portal assumes statistics exist every month between then and the current month.

The range of selectable months in the dropdown menu will start on the month that the site was created.

Once December 2nd rolls around, "December" will be available to choose. For example, "December" will not show even on December 1st. So, it waits until Day 2 of a month before allowing that month as a choice. The portal doesn't know when statistics will be generated for each given site.

You will not see the current calendar month as selectable until the second (2nd) day of the month.

Simply wait more than 24 hours since site creation and the current month will show in the dropdown menu. In this situation, no months will be available for selection.

If the site was created less than 24 hours ago, the portal can't be sure web statistics have been generated.

This creates a few unique situations explained below: The portal has a discovery process for determining which statistics are actually available.

If you wish to view another month's statistics, you will need to close the AWStats page that was opened and relaunch another AWStats page through the dropdown menu in the portal. At this point, you may pick from the available months in the dropdown menu and click "Launch AWStats" to go directly to the AWStats page for that month:ĥ.